icloud Archives - Protect My All

Last week my mom got a new iPhone so this was a perfect test for her to see how well iCloud backs up all her data and can easily restore it a new phone. When we went to restore her iCloud backup to the new phone, it showed that there wasn’t one. I checked closer and discovered that she had run out of space in her iCloud account, even though she had upgraded it from the free 5 GB to 50 GB of storage space. This ended up as a positive, as I saw that my dad also had upgraded to 50 GB and if they pooled their resources, they could share a 200 GB storage plan for about the same cost. They made the switch and then I kicked off a backup from her old phone.

The first lesson – check your backups

Once you have a backup system in place, make sure to check it regularly to ensure that your precious data is actually getting backed up. There’s no point in paying for something that isn’t working properly.

Waiting for the backup to continue

So before she could use her new phone, the backup had to complete on the old phone. I suspected it would take into the night so I suggested she let it run and then try the restore in the morning. Later in the evening the backup wouldn’t run at all and it showed that she had 0 GB available in her plan. Something had gone very strange in her account. At this point I decided to check my iCloud account and sure enough, it wasn’t working either. It was then that I discovered this very helpful status site that Apple runs that lets you know about problems within iCloud:

https://www.apple.com/ca/support/systemstatus/

By the morning iCloud was up and running and the backup finished. My mom was able to successfully restore her phone and everything worked as expected.

The second lesson – it may not only be you having a problem

Sites like iCloud provide helpful status information so that you can determine if the problem is on your side or Apple. By knowing there is an issue with Apple, you can stop troubleshooting and wait for the problem to be resolved.

The downside of the cloud

This was a short outage of iCloud so it didn’t really affect my mom’s ability to use her phone. What if she needed some data that was in iCloud for a meeting? Several hours of outage might just be too much. We have to strike a balance when using cloud services. The are very convenient to be able to access from anywhere and are likely more stable than hardware we have in our house. Still, if you need a file and it’s on your computer, it’s likely you’ll be able to access it.

The compromise

Evaluate your files and data to determine how critical each is and what are the implications of losing access temporarily. If you have an important presentation, put that PowerPoint file in the cloud and also on a USB stick. If you can’t access some family pictures for a few hours, that may not have much impact. The cloud has become an invaluable tool for data access everywhere, but some advance planning will ensure that you’re covered when the cloud is taking a break.

On a recent vacation to visit family in Montreal, I decided to turn on Apple iCloud Photo Library so I could give it a proper test. With my system for storing photos, I wasn’t so sure that iCloud Photo Library was for me but I get asked about systems like it all the time so I decided a test was in order. Let’s take a step back. When iPhones first came out, all photos and videos were stored on the phone. When you wanted to do something with them off the phone, you plugged your iPhone into a computer and transferred the photos. As we move to a more phone-centric world and always connected, having the ability to automatically have pictures stored in the cloud is an option. With iCloud Photo Library, as you take pictures and videos, they are uploaded to your personal Apple iCloud online space. You can decide whether or not to do this through cellular or only on WiFi. Let’s walk through how this is set up and some important settings.

Enabling iCloud Photo Library

First, when I mention iPhone here, it also applies to iPads. If you have a cellular enabled iPad, then all the cellular considerations apply to. For WiFi only iPads, it’s only going to upload when it has a WiFi connection. On your phone, go to Settings-> Photos and tap on iCloud Photo Library. If you expect to take many photos and don’t want to have to manage space, choose Optimize iPhone Storage. This will reduce the size of photos on the phone but the full sizes remain online.

That’s all there is to enable iCloud Photo Library. Now when you take photos and videos, they will get uploaded to your iCloud account. If you have several Apple devices, you’ll be able to view and even share these photos and videos from anywhere. And even from any web browser you can log in to icloud.com to see and manage your pictures from there. As time goes on, you’ll have all your photos easily available. So in summary, these are the pros for enabling iCloud Photo library:

backs up automatically to the cloud
becomes available on all devices including any web browser
easy to share pictures with others

The Other Side of iCloud Photo Library

When the great features of systems like iCloud Photo Library are talked about, it’s always about the convenience and protection of your photos and videos. The questions I always ask about any system that stores my precious memories include:

How easy is it to get my photos and videos out in the future in case I want to change to a different cloud provider?
What happens if they go out of business?
What happens if the system is hacked and I lose everything?
If they do stick around, how can I ensure that I can give these photos and videos one day?

So let’s look at the “cons” to iCloud Photo Library. First, if you use Microsoft Windows, like I do, then it’s not as tightly integrated with your computer as it would be with a Mac (more on that analysis when I get my hands on a Mac)

Hard to sync photos between iCloud and your computer

It’s not easy to sync up pictures to a computer if you use “my” method of storing photos. You can install iCloud for Windows which gives you some tools for synchronizing things like web browser bookmarks, email with Outlook and photos. As you can see here, you can both upload and download photos from your computer. In this case, I have 80 photos and 13 videos from 2018 that I can download to my computer. There’s no way to say only download photos that I’ve added since last time or a specific range.

It would be very easy with this download method to lose track of what is in folders on your computer vs what is in iCloud. If you keep your photos in organized folders by year, month and event, a much better choice is something like Dropbox or OneDrive.

Managing photos in iCloud web site

If you log into icloud.com, you can browse through all your photos. There is no easy way to delete multiple photos – no ctrl-click, to select multiple, all you can do is select a “memory” which is photos on a certain date or album. Otherwise it’s one by one.

Long term existence of the service

At the time of writing this, 2018, Apple is in excellent financial shape and show no signs of going anywhere anytime soon. Having your photos in iCloud Photo Library works great as long as Apple keeps the service going, but what happens if in 20 years Apple discontinues the service or makes such a drastic change that you don’t want to keep using it? If you care about the long term ability to keep these photos, then suddenly having to move all of them can be very difficult. If you create “albums” or any other proprietary structures in iCloud Photo Library, all you’ll likely get in a download is every single photo.

Summary and Recommendation

As I have said before, never rely on only one service. Because of the way that Apple traps you into their ecosystem without the ability to sync to other services, I am unable to recommend iCloud Photo Library for anyone who is relying on it as their sole source to store their photos and videos. In future posts, I will talk about how to effectively use different methods to both have access now to your photos and videos and protect them for long term.

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Review: Apple iCloud Photo Library