Backup vs Sync – a case for both

Everyone knows that they need backup copies of all of their important data, but when it comes time to actually set it up, that’s when most people get confused by what to do so end up doing nothing. Let’s  start by understanding two important concepts – backup and sync.

Backup

Traditional backup software takes a full copy of all data and places it in another location such as an external hard drive or a remote system over the Internet. Backup can also copy only files that have changed since a previous backup. A key feature of backup software is that the backed up files are not easily accessible the way you open a document or a picture that is located on your desktop.

A backup of your entire computer puts the contents into a form that is easily restored if the contents are lost. Backups generally allow you to restore everything or a single file if that’s all you need.

Example of backup software include online services such as Carbonite, Backblaze and IDrive. Backup software for your computer includes programs such as Acronis True Image and Paragon Backup.

Sync

Synchronization or sync files is a process where you keep an identical set of files and/or folders on 2 or more computers. You can even set up a synced folder on the same computer. Syncing can be a manual or automatic process. The act of copying a set of files between 2 computers every day is a sync. There are numerous programs that allow automatic syncing of folders between computers. Unlike backups, a synced copy of a folder is accessible and the files can easily be opened or modified.

Examples of software for sync are Resilio Sync and FreeFileSync. Online services such as Dropbox and OneDrive are also forms of sync.

When should I use backup software?

If you do nothing else, choose an online backup service and have it back up your files. If you suffer any loss of data, even your entire computer, you can get back all of your important files. The same can be done with local backup software that goes to an external hard drive, but remember that if a disaster should strike your home and all you have is an external hard drive backup, you may lose all of your data. The combination of online plus local backup is the ideal solution. The local backup gets used to restore in most cases and the online backup is if the local is broken or a disaster destroys all data in your house.

When should I use sync software?

Let me start by saying that all data protection should start with a good backup program or online service. If you use a service such as Dropbox or OneDrive then all of your files will get automatically synced online. Yes, this is a form of backup, but think about what happens if you get a virus. The online copy will also get infected. Most services like Dropbox and OneDrive will let you restore previous versions of files, but having a proper backup solution in place allows for a more certain restore in case of a virus.

Software such as Resilio or FreeFileSync allows for you to create copies of your files on another computer that you own. Resilio even lets this computer be in another physical location – more on that in a future post.

Here is an example that shows where you might use sync software. Let’s say you have a desktop and a laptop and while working at home you might switch between these computers. A synced folder of documents means that you can work on whichever computer you want and the files will be kept in sync. A service like Dropbox can perform this sync or a local program like Resilio will keep it in sync without using the cloud.

Final Thoughts

There is a lot more to say on the topic of backup and sync. In future posts, I will talk about other use cases, including a way to sync all of your home computers together and then set up one backup from a single computer.

What types of backup and sync are you currently using?

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Moving Your Email to the Cloud – Part 3

Once you have moved your email to a cloud based service such as Gmail or Outlook.com, your next step is moving your existing emails that you want accessible from this service.

Moving Your Email Messages

If you use Microsoft Outlook or another email program that uses IMAP for accessing email then it’s a relatively straightforward process. For this post, I will use Outlook as an example, but this can be done with nearly any email program that you might be using.

First, add your account to Outlook. This varies depending on the Outlook version and is generally File->Add Account or Tools–>Accounts and Settings.

Enter your account information including incoming mail server (IMAP). If you don’t plan to send email from Outlook, then you can leave out the SMTP settings.

After the account is added, you will see your current local email folders along with the ones in your cloud based email account. It’s now just a matter of dragging over emails and/or folders to your new email account.

Before doing any of this email movement, it is of critical importance to back up your local email. In Outlook, this means finding the PST file and making a copy. If you use another program, find out how to back up the email data and back it up. There’s nothing worse that discovering that messages you thought you dragged over actually got lost and went missing. I’ve seen this happen, so don’t be disappointed – make a copy first!

Moving Your Contacts

If you have 1000 email contacts in Outlook then you will likely want to keep these in your move to a cloud based service. The first step is getting your contacts out of Outlook. Go to your contacts. Similar to adding an account, Go to File->Open and Export. Choose Import/Export and choose Export to a File. Then choose Comma Separated Values.

Confirm the contacts folder and then select the file name to save. You can choose Map Custom Fields to make some adjustments in the data that is exported if you want. Depending on the email service, you should be able to import this contacts file.

After Moving Your Email

Congratulations! You’ve now gotten all of your email and contacts moved to a safe and secure cloud based email service. No longer do you rely on one computer for checking on archived email messages or for sending email. If something happens to your computer, you will not lose any email as it’s not stored there anymore. In future posts, we will talk about how to protect this even further by backing up your online email to another source.  Which email service do you use? Are you satisfied with it or is there something you wish worked better? Let me know in the comments.

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My computer crashed and I lost no data

With the tools available today for backing up and syncing data, there is no reason for data to be lost when something bad happens to your computer. A recent story about a friend of mine illustrates this well.

This friend is a lawyer who works from a home office. While spending a few months in Florida, his laptop crashed and required a complete reinstall, wiping out all of his data.

A few years ago, I talked to him about setting up a system where all of his data is safely and securely protected. This involved a few things:

  • cloud based file storage system – in his case, Dropbox
  • migration of email to cloud based – in his case, Outlook.com

All of his current folders with important client data were moved into Dropbox. Dropbox offers a free 2 GB plan but his data was larger than that so he opted for the 1 TB plan at a cost of $129 Canadian ($100 US) per year. The added benefit of using Dropbox is that it syncs automatically between computers so he can seamlessly move between desktop and laptop as needed. Dropbox also has an app for the iPhone / iPad so he can view his documents on these devices when out or when visiting with a client.

Over the last year my lawyer friend also moved his email from one that downloads all email into Microsoft Outlook on his computer to Microsoft’s Outlook.com cloud based email service. Since he also subscribes to Office 365, which is Microsoft Office paid for yearly, he gets an enhanced Outlook.com experience with no ads and additional storage space. It also means that all messages are stored in the cloud, but can also be accessed through Microsoft Outlook on a computer (see previous series about moving email to the cloud)

If you are familiar with Office 365, you’ll know that one of the benefits is 1 TB of space in OneDrive, Microsoft’s answer to Dropbox. You then might ask, why would I tell me friend to pay for both Office 365 and Dropbox? At this time, there is one very important feature that is not available in OneDrive – easy restoration of folders. Let’s say that a ransomware virus goes through your computer and infects your Dropbox files. All of them are wiped out or overwritten with garbage. Dropbox has mechanisms in place to allow the mass restore of a deleted or changed folder. OneDrive forces you to restore file by file. This is fie if you have 10 or even 50 files, but imaging if 5000 files needed to be restored? Until OneDrive updates this feature, my recommendation is to pay for Dropbox or a similar service that offers these recovery options.

In addition to Dropbox, my lawyer friend also uses CrashPlan for business to back up all of his important files, including personal pictures and videos. This extra layer of protection ensures that all of his critical data is protected. The next piece that I will recommend to him is to add an external hard drive to his computer at home that also backups up the above mentioned files. In the case of a restore requirement, it is always faster to restore from a local hard drive instead of from a cloud based service. The cloud service becomes a secondary insurance policy.

The moral of the story here is to always have numerous levels of backup. Computers have become so inexpensive that they can be seen as appliances that are replaced when they wear out. As long as your data is safely protected and backed up, you can quickly get back up and running when disaster strikes.

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Protecting your files when moving to a new computer

You’ve spent several months researching the latest in technology and you buy a brand new top-of-the line laptop. You move over all of your important documents, family pictures, and videos. Everything is working great and you’re loving how fast the new computer is. One morning you start up your new computer and there’s a dreaded message that your hard drive is not installed and your computer doesn’t start.

This isn’t fiction – it actually happened recently to my cousin.

No problem you say, since you’ve got all your data backed up you can just get the computer fixed and put back all of your important files.

What’s that you say? You didn’t back it up? You’d better hope that whoever fixes the computer can retrieve all of your files!

Even though buying a new computer usually means that you’re getting something that is secure and reliable, there are no guarantees. The first thing to be done once the computer is up and running is to set up a backup routine.  In future posts, we will discuss the process of deciding how to back up and getting it done.

One easy method for dealing with a failure with a new computer is to leave all of your files on your old computer for a period of time. In the case of my cousin, even though this happened 1 month after he started using his new computer, all of the files were still on his old one and were easily retrieved.

That’s great you say, but what about the important files like finances and other documents that change every day? For those types of files, all of these remained safe as all of them were located in a cloud based service, such as Dropbox. Getting your frequently updated files into a cloud based service is a good first step to protecting all of your files.

How do you protect your frequently changing critical files?

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Welcome to Protect My All – backup your life!

We all have so many things that are important to us to be backed up in the digital world – our documents, family photos and videos. How many times have you heard about someone losing years of precious memories when a virus wiped out their photos or a hard drive crashed – and they had no backup. With proper planning and the right tools, these disasters can be eliminated. The goal of Protect My All is best summed up with the old but true cliché – an ounce of prevention is worth a pound of cure.

So many times friends and clients call asking me to help with recovering lost data from either a damaged hard drive or a virus. So often is the case – no backup was completed in either a long time or ever. I remember when a friend called in a panic. She thought she had a virus and she could not open any of her pictures. It turned out that she had a ransomware virus and all pictures were gone unless she paid a huge ransom. Backup was set up but had failed and she was not notified. Some pictures were recovered but many were not.

How about the client who had email downloading to different devices? Over time, messages were only getting saved to one computer or one phone. An effective centrally stored email service prevents this from happening. I’ll have a lot more to say on this subject.

We are fortunate to live in a world with relatively inexpensive, high speed Internet. We all have important digital data in our home, how about backup of these pictures, videos and documents to the cloud – or even to our family members? There are many options to “protect your all” outside of the four walls of your house.

An overriding principle of protecting all your data is LOCKSS. This stands for “Lots of Copies Keep Stuff Safe”. I’ll get into this in a another post, but the point is – the more backup copies you have, the better chance you have of protecting your data.

Click here to join our mailing list and learn lots more about how to Protect Your All!

What type of digital data are you most concerned about protecting?

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